You uploaded a driver’s license number, an insurance policy, a commissary address, and your home address on a tax permit. It is fair to ask where all that goes. Short version: the directory shows what you choose, a planner sees only what you send them, and nobody buys this list.
When you send documents to an organizer, we generate a link rather than email files that live in an inbox forever. The link carries only the documents you checked, expires ten days after load-in by default, and logs every open.
Not to suppliers, not to insurance brokers, not to anyone. Suppliers reach members by earning a directory listing, which is a rate in writing rather than a purchase.
Your email is used for expiration reminders, packet receipts, association notices, and renewal. You can turn the association notices off and keep the reminders.
We count page views and search terms to learn which permits confuse people. We do not run advertising trackers on member pages or dashboards.
Four documents are reviewed by TXFVA staff. That review means a human at the association opened your file — which is also why staff can see documents you never publish.
No support ticket required for the first two — both are switches in your dashboard. For the third, email us and we will confirm in writing what was deleted and what we are required to keep.